23rd July 2023 Update : We are currently adding this winter's stock of bare rooted trees to the website, which will be open for orders this week. Please send us an email to get a notification that the shop is open!
At Adam’s Apples we take online security seriously and are committed to ensuring that your privacy is protected.
Adam’s Apples uses the information collected from you to process your order and to send you occasional e-newsletters.
When ordering through the website, by phone, post, or when visiting us, you will be asked to provide us with some personal information such as your name, address, phone number and email address. This information is used to process your order, send you catalogues should you request them and to communicate with you should any query arise.
We also collect your data when you request a catalogue or subscribe to our occasional e-newsletter. You can unsubscribe at any time by clicking on the unsubscribe button at the bottom of the newsletter or e-mail us at firstname.lastname@example.org.
All payments through the website are processed securely by the online payment processor Sagepay.
By agreeing to this privacy notice you are consenting to us processing your personal data for the above reasons. You can withdraw consent at any time by contacting us.
Adam’s Apples will not pass your details on to a third party. The only personal data we pass on is to the carrier if delivery is requested, for the purpose of delivery only.
Adam’s Apples will treat your data with care. Your personal data is only available to authorised staff using secure software.
Retention of data
Adam’s Apples will only keep your personal data for as long as is necessary and for the purpose for which it was collected. If you made a purchase from us, we will keep the information you gave us and details of what you bought for up to eight years from the date of the last transaction with us. The information we use for e-newsletters will be kept with us until you notify us that you no longer wish to receive them.
While we are in possession of your personal data, you have the right to request the following-
Access to the personal data we hold about you.
The correction of your personal data when incorrect, out of date or incomplete.
That we stop using your personal data for e-newsletters or catalogues.
You can contact us and request to exercise these rights at any time by e-mailing email@example.com, phoning or writing to us.
Your request will be acknowledged and acted upon within 14 days.
In the event that you wish to make a complaint about how your personal data is being processed by Adam’s Apples, you have the right to complain to us. If we do not provide a response within 30 days you have the right to take your complaint to the Information Commissioners Office.