Delivery Information

Delivery Information Delivery Charges
Fruit trees are bulky items that are awkward to pack and transport, we make every effort to package our trees well.

Carriage is charged at £16.50 plus VAT or 10% plus VAT of the order value , whichever is greater. This applies to U.K. mainland only. There are surcharges for Scotland, North Wales, London and UK Islands. You should select the correct delivery rate according to your address on the Delivery Options of the shopping cart. We reserve the right to add the surcharge to a customer's order if the incorrect delivery option has been made by the customer when ordering through the website.

Delivery to European countries is available - it may be best to contact us for this info .

Delivery Dates
Our trees are only available bare rooted (no soil around the roots) when they are dormant, between late November - March. We operate a first come, first served system of delivery - if you order your trees in June, for example, they will be delivered early in the delivery season, usually late November. Orders placed in the winter months are usually dispatched within 3-4 weeks.

We will contact you by e-mail to provide you with a delivery week. We try to do this at least two weeks prior to dispatch to give you advance warning. We also email confirmation on the day trees are dispatched from the nursery, with a tracking number from our courier company to track your order in transit.

You can arrange to have your order left in a safe place if you are not expecting to be in when the delivery arrives. They do not require a signature for delivery.

Packaging
All trees will be labelled individually and we make every effort to package goods to avoid damage.

Collection
You are welcome to collect from the nursery but this does need to be by appointment only. We will email you with
a collection date one week prior to having your trees ready.
You must have confirmation from us that we have your trees are ready before you arrive at the nursery for collection.